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Frequently Asked Questions
 
At Scruggs Equipment Company, we want to offer you the best service possible. We have included a few frequently asked questions and answers below to assist you. As always, please feel free to contact us for additional questions or information about our services.
 
Q. Can we purchase a truck at any dealership and have you sell, mount, and service the equipment?
A. Yes! Never purchase equipment from a truck dealership directly without working with an equipment specialist. Many times the chassis is only a small part of a bigger equipment system. An equipment dealer will ensure that all components work as they should. Just tell your chassis salesman to call us. We will work together to outfit your complete unit to your satisfaction. By doing it this way, you are ensured of getting the right chassis, the right equipment, and at the right price.
   
Q. Can you help with financing?
A. Yes! Whether you are a municipality or an individual just starting out, we work with a host of reputable lenders to bring you a competitively priced financing solution for your particular situation.
   
Q. My equipment is not working and it would really be helpful if someone could come look at it. Do you make service calls?
A. Yes! We have trained service technicians who are glad to come to your location. However, even though some problems can be fixed in the field, there are many technical problems that can only be properly diagnosed and fixed in our service facility.
   
Q. Do you deliver parts?
A. Yes! We have a will call parts counter. However, if you need the extra help, we will gladly arrange to bring your parts to you within the Memphis business loop.
   
Q. What are your business hours?
A. We are open Monday through Friday from 8:00am to 4:30pm and open during the season on Saturdays. However, with special jobs, we work seven days a week and overtime until the job is complete.
   
Q. I know I need to have equipment to do something with my particular application. However, I just don't know where to start or what solution is best. Can you help?
A. Yes! This is our specialty. We have highly trained professionals that provide solutions and savings for your needs. We help you make sense out of the options.
   
Q. Ok, if I buy a used piece of equipment from you, what kind of guarantee do you provide?
A. We offer warranties on most of our used equipment. We never sell a used piece of equipment "as is" unless you prefer to not accept our warranty plan. We value repeat business. We ensure you are properly trained on the equipment and that it will properly perform as intended.
   
Q. Do you rent equipment?
A. Insurance prohibits us from currently renting equipment, however, in some instances we are able to loan equipment to certain customers. Many times the cost of ownership is drastically cheaper as compared to costly rental agreements, etc.
 
Serving All of Tennessee, Arkansas, Mississippi
 
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Scruggs Equipment Company
1940 Channel Avenue • P.O. Box 13284
Memphis, TN 38113
901-942-9311 • 888-942-9311 901-942-4595 sales@scruggsequipment.net
 
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